Privacy Policy
Privacy Policy
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services. At Passport To Flavor, we value the trust you place in us and handle your information with care, respect, and transparency.
1. Information We Collect
We collect information that helps us provide our services smoothly and communicate with you effectively. This includes:
- Information You Provide Directly
- Your name, email address, and phone number when you contact us or request a quote.
- Event details such as location, date, guest count, and preferences when booking charcuterie services.
- Payment information when completing an order. We do not store full payment card details; payments are processed securely through trusted third-party providers.
- Information Collected Automatically
When you visit our website, certain details are gathered automatically through cookies or similar tools:
- Device type and browser
- Pages you visited
- Time spent browsing
- General location (city or region)
This information helps us understand what our visitors are looking for and improve our website experience.
- Information From Communication
If you contact us through email, social media, or our website form, we may keep a record of that conversation to better assist you in the future.
2. How We Use Your Information
We use your information for purposes that allow us to deliver our services and maintain a smooth customer experience. These include:
- Responding to your questions, inquiries, or quote requests
- Preparing, customizing, and delivering charcuterie boards or event setups
- Processing payments securely
- Sending appointment reminders, booking confirmations, or updates
- Improving our website, services, and customer support
- Keeping internal records for business and operational purposes
Passport To Flavor uses your information only for relevant business needs and never for unrelated or intrusive reasons.
3. Sharing Your Information
We do not sell or trade your personal information. We only share it in situations where it’s necessary to complete a service or comply with legal requirements.
- Service Providers
We may share limited information with trusted partners such as:
- Payment processors
- Delivery or courier services
- Website hosting providers
These partners are required to protect your information and cannot use it for anything outside the scope of their service.
- Legal Requirements
If required by law, court order, or government request, we may disclose information to comply with those obligations.
4. Cookies & Tracking Tools
Our website may use cookies to improve functionality and help us understand how visitors interact with our pages. Cookies allow us to:
- Remember device settings
- Load pages faster
- See which pages are most visited
You can manage or disable cookies through your browser settings at any time. Doing so may affect how certain features work, but the website will still remain accessible.
5. How We Protect Your Information
We take reasonable steps to secure the information we collect. These efforts include:
- Secure servers and encrypted communication
- Limited access to customer information within our team
- Safe handling of payment information through certified payment processors
While no method of online data transmission is completely risk-free, we follow industry-standard practices to reduce risks and protect your privacy.
6. Your Choices & Rights
You have control over the information you share with us. You may:
- Request access to the personal information we hold
- Ask for corrections or updates to your details
- Request that we delete your information, unless required for legal or administrative purposes
- Opt out of receiving messages or emails that are not essential to your booking
To make any of these requests, you can contact us directly and we’ll respond promptly.
7. Children’s Privacy
Our services are intended for adults planning events or placing orders. We do not knowingly collect personal information from children under 13. If we learn that a child has provided us with information, we will remove it immediately.
8. Links to Other Websites
At times, our website or social pages may contain links to other websites, such as Instagram, Facebook, or payment processors. Once you leave our site, their privacy practices apply, not ours. We encourage you to review their policies if you choose to visit them.
9. Data Retention
We keep your information only as long as necessary for:
- Completing your order
- Managing your account or inquiries
- Meeting business, legal, or reporting obligations
When information is no longer required, it is securely deleted or anonymized.
10. Changes to This Privacy Policy
We may revise this Privacy Policy occasionally to reflect updates in our services or legal requirements. Any changes will be posted here with the updated date. Continued use of our website or services means you accept the latest version.
11. Contact Us
If you have questions or concerns about this Privacy Policy, or if you wish to request access or changes to your information, feel free to reach out.
Passport To Flavor
Email: porras@passport2flavor.com
Phone: (786) 877-6362
Location: 123 Avenue Wilson Street, Springfield, WY